PolyPaths supports its clients systems with the industry’s most responsive and complete customer support. We encourage customer inquiries and feedback. User training is frequent and effective live in person or via web conference.
We also stay in close contact with customers - continuously monitoring their feedback on evolving industry trends in fixed income analytics and income simulation and incorporating it into our products.
“PolyPaths has excellent support and follow through. It’s something that really differentiates them from their competition.”
Jim Zaikoski Market Risk Officer Federal Home Loan Bank of Seattle
“PolyPaths’ support is best in class. The support staff is very knowledgeable and always willing to help. PolyPaths clearly makes it a priority.”
Trading Desk Manager Home Mortgage Department US Bank